🔒 Privacy Policy – Travel11
At Travel11, your privacy and the security of your personal information are extremely important to us. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
1. What Personal Data We Collect
When you interact with us, we may collect the following personal data:
• Full Name
• Email Address
• Phone Number
• Nationality
• Country of Residence
• Desired Travel Destination
• Uploaded Documents (e.g., passport, previous visas, employment letters, bank statements etc)
• Messages exchanged via WhatsApp or Instagram DMs
• IP Address and cookies (for website analytics and personalization)
2. How We Collect Your Data
We collect your data through the following methods:
• Website forms (such as Free Visa Assessment Form)
• WhatsApp messages
• Instagram direct messages
• Manual entries when you respond to our ads
3. Why We Collect Your Data
We only collect your data for the following purposes:
• To provide visa consultation and assess your eligibility
• To respond to your queries and communicate with you
• To follow up regarding bookings and related services
• To inform you about updates, offers, or services you may be interested in
We do not share your personal information with third-party agencies or partners.
4. Data Sharing Policy
Your personal data is kept strictly internal and is never shared with third parties. We do not sell, rent, or distribute your data to anyone.
5. Data Storage & Security
• Your data is stored securely within WhatsApp and our internal communication systems.
• We retain your information only until two months after your visa is issued.
• We take appropriate technical and organizational steps to protect your data against loss, unauthorized access, or misuse.
6. Your Rights
Under GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent at any time
7. Contact Us
If you have any questions or would like to exercise your data privacy rights, please contact us at:
Chat with us on WhatsApp